Answers to the questions we hear most from Saint Paul facility managers and operations directors.
No. We clean commercial facilities — offices, medical suites, retail spaces, light industrial buildings, and multi-tenant commercial properties. We don't service homes, apartments, or condominiums.
Most facilities begin service within two weeks of the initial inquiry. The limiting factor is usually the walkthrough and scope review, not crew availability.
We offer month-to-month terms. If you're not satisfied with service quality after the first 30 days, you're free to cancel without penalty. Most of our Saint Paul customers have been with us for multiple years, but we don't require that commitment upfront.
Contact us the same day. We respond by the next business day and correct the issue at the next scheduled visit or before, depending on the severity. We check the written scope to confirm whether the task was included — if it was, we fix it without discussion.
Crews working under our contracts are covered by our workers' compensation policy. Our certificate of insurance is provided with every written quote.
Yes. Our crews arrive with supplies and equipment. We use commercial-grade products appropriate for your surface types. If your facility has specific product requirements — fragrance-free, third-party certified, or protocol-specific for medical environments — note that on the quote form.
Yes. We currently service facilities up to approximately 40,000 sq ft in the Saint Paul metro. For facilities larger than that, contact us to discuss crew sizing and scheduling.
Nightly programs run Monday through Friday. Weekend service is available by arrangement. We do not service facilities on major holidays; we coordinate with customers in advance to adjust the schedule.
Nightly cleaning is quoted as a monthly flat rate or per-visit rate, based on square footage, facility type, restroom count, and frequency. Floor care and specialty services are priced separately per service. See our pricing page for current market ranges.
For most facilities, yes. A 20–30 minute walkthrough lets us produce an accurate written scope rather than a general estimate. If you have a firm budget number you need to check against first, call us and we'll give you a rough range before scheduling a walkthrough.